MarkLuma 帮助与支持
MarkLuma Support
中文
MarkLuma 是一款在照片和视频上添加日期、时间、地点、坐标及可用天气信息的水印相机。基础拍摄可离线使用；地点和天气取决于权限、网络及数据可用性。
常见问题
无法使用相机或麦克风：打开 iPhone“设置”→“隐私与安全性”→“相机”或“麦克风”，允许 MarkLuma 使用对应权限。
地点或天气未显示：确认已允许“使用 App 期间”定位，并检查网络。定位被拒绝或天气请求失败时仍可使用不含这些字段的水印拍摄。
无法保存到照片：在系统设置中允许 MarkLuma 添加照片，并确认设备有足够存储空间。应用内作品与系统照片中的副本相互独立。
需要反馈问题：请在邮件中附上 iOS 版本、MarkLuma 版本、操作步骤和错误截图；请勿发送密码、付款信息或含敏感地点的原始照片。
English
MarkLuma is a watermark camera that can add visible date, time, location, coordinates, and available weather information to photos and videos. Basic capture works offline; location and weather depend on permissions, connectivity, and data availability.
Common questions
Camera or microphone unavailable: Open iPhone Settings → Privacy & Security → Camera or Microphone, then allow MarkLuma.
Location or weather missing: Allow location access While Using the App and check your connection. You can keep capturing with watermark fields that do not require location or weather.
Cannot save to Photos: Allow MarkLuma to add photos in iOS Settings and check available device storage. Items stored inside MarkLuma are separate from copies saved to Photos.
Report a problem: Include your iOS version, MarkLuma version, steps, and an error screenshot. Do not send passwords, payment details, or original photos containing sensitive locations.